Our Privacy Policy

Mackenzie Homes’s Privacy Policy covers the way in which we use and disclose personal information that customers, applicants, employees, and any other third parties may provide us with.

Personal information includes any information that identifies you personally, such as your name, address, email address, internet protocol address or telephone number.

Under the DPA 2018 and the GDPR, Mackenzie Homes is defined as the Data Controller and therefore has a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your details and keep to strict security standards to prevent unauthorised access to it.

We recognise that your privacy is very important and we want you to be confident with the way Mackenzie Homes and any of its subsidiaries, branches or representative offices, and applicable third parties, handle your personal information. We have outlined in our privacy notice how Mackenzie Homes collects, discloses, protects and uses this information.

Mackenzie Homes Cookie Policy

This Policy has been designed to give you confidence, and provide you with an understanding of how Mackenzie Homes Limited and its subsidiaries (also referred to throughout this policy as ‘Mackenzie Homes’, ‘we’, ‘us’, or ‘our’) use different types of cookies on our websites, as part of the services we provide, and how you can control them.

Personal information collected through the use of cookies for any purpose other than where strictly necessary and for the performance of the website, is obtained via your consent, by us being fully transparent about the cookies on our websites, and providing you the opportunity to opt out of any personal data processing where applicable.

Further information in regards to other ways in which we collect and process your information can be located within our Privacy Notice.

What are Cookies

Cookies are small files stored on your computer or device that are downloaded by your Internet Browser when you visit a website. Cookies contain minimal amounts of information that is mainly used to assist and support the efficiency of the websites. Websites can read and write small cookie files for example to allow them to recognise you, if you were to re-visit the website again, with the aim to provide a smoother customer journey.

Depending on their function and intended purpose there are two types of cookies: Persistent and Session.


Persistent cookies:
These cookies can also be known as first party cookies and work by tracking your online actions and preferences. They stay on your device after you have closed your browser and are activated every time you visit the website where the cookie was generated. Sometimes persistent cookies are used by websites to provide targeted advertising based on your browsing history.

Persistent Cookies are stored by the browser and remain until their set expiry date, or until you physically delete the cookie yourself. Persistent Cookies have a defined expiry data to ensure they only exist for a reasonable period of time to fulfil their intended purpose.


Session cookies:
These cookies help you navigate your way through the internet by remembering the actions you have taken.  Session Cookies are temporary and only last as long as your browsing time, once your browser has closed, the cookies expire.


Third Party Cookies

When you visit our web pages you may notice some cookies that are not related to us because third parties may use their own cookies to collect and use information about your activities on our websites. These cookies are also known as tracking cookies. Third Party Cookies collects various types of data, mostly anonymised, based on your online behaviour and this information may be shared with these or other third parties who help organisations improve products and services, or provide you and others with custom marketing material, such as advertisements linked to interests.

Third party cookies can be session or persistent. We do not control the setting or retention of these cookies, therefore you will need to refer to the third parties website to amend your preferences / manage your settings.  

We will always provide you with the option to accept or reject, where applicable, cookies that can be controlled from our website.

Third Party Providers

Examples of third party providers that may set cookies on our site, include but are not limited to:

Google Analytics and Google Tag Manager:
These are third party cookies used to track visitors, and collect information about how visitors use our website. We use the information to compile reports, help us improve the website and where applicable assist with targeted marketing. No personally identifiable information is stored. The cookies collect information in an anonymous form, including the number of visitors to the website, how visitors got to the website, and the pages they visited. This data may be further shared with other third parties that we have partnered to assist us with targeted advertising and/or other marketing purposes.


Sharing from Mackenzie Homes Websites

If you take the opportunity to ‘share’ Mackenzie Homes.co.uk content through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We do not control the setting of these cookies, so please check the third party websites for more information about their cookies and how to manage them.

Purpose of Cookies
We and our third party service providers may use the information we get about you, through the use of cookies, for the following purposes:

  • To recognise your device(s) when you visit our website.
  • To remember if you have set any preferences on our website.
  • To test new content and assess its performance.
  • To improve our website’s usability.
  • For functionality, necessity and performance of websites.
  • To temporarily store data, for example this may be used as part of customer surveys.
  • To remember if you have been informed of our Cookies Policy, Privacy Notice and other terms.
  • To track you as you go through our website (we do this to track page usage, and see what paths have been used by visitors on our website; we may also track the use of our internet banner advertisements and other links from our and/or our marketing partners’ websites).
  • To allow you to share pages with social networks such as LinkedIn, Facebook and Twitter, and to support social media components, like LinkedIn, Facebook or Twitter (only where our website uses a plugin from these third party platforms).
  • To make sure you do not miss information that is relevant to you (we may target information to our users, such as website content, marketing campaigns, direct marketing emails, and internet banner advertisements on our website and other websites).
  • To analyse use of our website (we do this for statistical analysis and, sales and marketing research).

We may also combine web usage data with other information we have collected about you, and we may store this information so we can have a better and more specific understanding of the way individuals are using our website, and their preferences and interests. The data is stored for a limited time period and only for us long as necessary to fulfil its purpose.


Cookies We Collect

Below is a list of the first or third party categories of cookies we may use on our websites:


Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Your consent is not required for the use of these cookies.

Analytics Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.


Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Managing Cookies
You can manage your cookie preferences within our website’s Privacy Preference Centre hosted by our privacy software third party supplier OneTrust, or by updating your browser settings. The ‘Help’ menu on your browser will provide further assistance on browser settings, or alternatively, you can visit http://www.allaboutcookies.org, where you will find further information for many browsers.  To read more about OneTrust and how their software helps us to allow you to manage your cookies preferences visit:  https://www.onetrust.com/


Within the Privacy Preference Centre you can change your cookie preferences at any time, including giving and withdrawing of consent where applicable. You can view all cookies on the website, including detail such as the category of the cookie, a definition and any associated retention period for persistent cookies, by clicking on “Cookie Details” under each cookie category within the Privacy Preference Centre and then by clicking “View Cookies”.


Please be aware refusal of some Cookies may affect the functionality of the website, certain features may not operate effectively or you may receive less targeted marketing.


Contact Us

Should you have any queries regarding this Cookie Policy, or our privacy practices, please contact us as at info@mackenziehomes.co.uk